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Biller name
Verizon
HQ: New York, NY
Legal name
Verizon Communications Inc.
Website
verizon.com
Also known as
Verizon Wireless · Verizon Fios · Verizon Business
Deferit is unaffiliated with Verizon
Pay your Verizon bill
with Deferit
Verizon Bill Types
About Verizon
Verizon Communications Inc. is a U.S. telecommunications company headquartered in New York City. Verizon provides wireless service, Fios fiber internet and TV, 5G Home Internet, home phone, and business communications services.
Verizon bills commonly include wireless plans, device payments, Fios internet or TV, home internet, taxes, fees, protection plans, and add-ons. Deferit is unaffiliated with Verizon.
How to Pay Your Verizon Bill
- Online — verizon.com/pay or My Verizon · card and bank-account payment options
- Phone — mobile support at 800-922-0204 · Fios / home support at 800-837-4966
- Mail — use the remittance address shown on the Verizon bill or statement
- In-person — Verizon stores and authorized payment locations where available
- With Deferit — pay now and split into 4 bi-weekly payments (internal CTA back to signup)
Payment Methods & Addresses
Use address on your Verizon bill — varies by account
Free w/ linked bank account
IVR shortcut from a Verizon mobile
iOS · Android
Credit / debit
Auto-pay saves up to $10/mo per line on eligible plans
Source: verizon.com/support/pay-bill-faqs.
Verizon Customer Service
| Department | Number / Channel | Hours |
|---|---|---|
| Mobile support | 800-922-0204 | Mon-Sat 8a-7p · Sun 8a-5p local |
| Fios / home support | 800-837-4966 | Mon-Fri 8a-7p ET · Sat 9a-5p ET |
| Business wireless | 800-922-0204 | Mon-Fri 8a-8p ET · Sat 8a-5p ET |
| Online chat | verizon.com/support/contact-us | Online self-service |
Source: verizon.com/support/contact-us — current departmental phone numbers and hours of operation.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Wireless late fee | 5% of unpaid balance, or $10 — whichever is greater | Charged when past-due exceeds $7 |
| Fios / residential late fee | Up to 5%/month or flat $10 — whichever is greater | State law may cap |
| Reconnect fee (wireless) | $20 per line | If service is shut off for non-payment |
| Device upgrade fee | $40 one-time per device | Wireless — existing line upgrade with new SIM |
| Fios early termination | Up to $350 | Reduces monthly over the contract term |
| Agent assistance fee | $10 (wireless) · $3.50 (Fios) | Phone / chat arrangement — free via My Verizon online |
Fees as of May 2026 · Source: verizon.com/support/customer-agreement · verizon.com/support/fios-customer-agreement · verizon.com/support/promise-to-pay-faqs
Can't Pay Your Verizon Bill?
For eligible accounts, Verizon offers limited hardship support — a future payment date or split into up to 2 scheduled payments, depending on eligibility. Details and how to request it are on Verizon's support site.
If the goal is to pay the bill in full now and split the cost into smaller repayments, Deferit can pay an eligible Verizon bill on your behalf and let you repay across four bi-weekly installments.
More on Verizon's hardship options: verizon.com/support/promise-to-pay-faqs.
Manage your bills with Deferit.
- Deferit pays your bill in full, on time
- You pay it back in 4 smaller payments
- Upload a photo of your bill — done in minutes
- Build credit history from everyday bill payments
- Track payment delivery and history
- Available on iPhone, Android or online.
Pay your Verizon bill with Deferit
Deferit pays the bill in full now — you repay across 4 bi-weekly installments. Eligibility check, no hard credit pull.
Common Questions About Verizon
Does Verizon charge a late fee? ›
Yes. Verizon Wireless charges a late fee of 5% of the unpaid balance or $10, whichever is greater, when the past-due balance exceeds $7. Verizon Fios and residential accounts are charged up to 5% per month or flat $10, whichever is greater. State law may further cap the fee.
Fees as of May 2026 · Source: verizon.com/support/customer-agreement · verizon.com/support/fios-customer-agreement
What happens if I miss a Verizon payment? ›
A late fee is added when the past-due balance exceeds $7. Verizon may suspend service if the balance remains unpaid; once suspended, restoring wireless service costs $20 per line. The $10 agent assistance fee applies when arranging payment via phone or chat.
Fees as of May 2026 · Source: verizon.com/support/customer-agreement · verizon.com/support/promise-to-pay-faqs
How do I pay my Verizon bill online? ›
Pay through verizon.com/pay or the My Verizon app. Linking a bank account avoids processing fees and unlocks the $10/month per-line auto-pay discount. Cards (Visa, Mastercard, Discover, American Express) are also accepted. From a Verizon mobile device you can also dial #PMT (#768) to pay through the IVR.
Source: verizon.com/support/pay-bill-faqs.
Can I split my Verizon bill into 4 payments? ›
Verizon doesn't offer a true 4-payment split — its Promise to Pay program may allow a future payment date or split into up to 2 scheduled payments, depending on eligibility. For an actual 4-installment split, Deferit can pay your Verizon bill in full now and let you repay across 4 bi-weekly payments — eligibility check before you commit.
How do I dispute a charge on my Verizon bill? ›
Contact Verizon via 1-800-922-0204 (wireless) or 1-800-837-4966 (Fios). Wireless disputes have no fixed filing deadline; Fios billing disputes should be raised within 30 days of the bill date. Pay the undisputed portion to keep the account current while the dispute is reviewed.
Source: verizon.com/support/disputes-faqs.
How do I contact Verizon customer service? ›
Wireless: 1-800-922-0204 (Mon–Sat 8a–7p, Sun 8a–5p local). Fios / home: 1-800-837-4966 (Mon–Fri 8a–7p ET, Sat 9a–5p ET). Online chat: verizon.com/support/contact-us. From a Verizon mobile device, dial *611.
Source: verizon.com/support/contact-us.
Where can I find my Verizon account number? ›
Find your account number at the top-right of your printed bill or under Profile & Settings in the My Verizon app. Note: your account number is separate from your mobile phone number.
Customer Service Tips for Verizon Customers
Have these ready before you call. Account number, billing ZIP, mobile number or service address, last bill amount, and preferred payment method. For mobile support call 1-800-922-0204 or dial *611 from a Verizon phone.
How to read overage charges on a Verizon bill. Overages appear under "Plan charges" with a per-line breakdown. Check the "Data this cycle" graph in My Verizon; if any line crossed its plan limit, that's the trigger. A one-time data boost (paid in-line) usually costs less than the overage itself — apply it before the cycle closes.
How to lower your bill. Compare the latest statement against plan charges, device payments, taxes/fees, protection plans, and add-ons. Cancel unused add-ons (Disney+, Apple Music, Cloud, +Play subscriptions) inside My Verizon → Products & plan perks. If the goal is a one-time payment shortfall rather than a permanent reduction, Deferit's Pay-in-4 splits the bill across 4 bi-weekly payments instead.
Sources: verizon.com/support/pay-bill-faqs · verizon.com/support/contact-us · verizon.com/support/account-management-faqs.
Pay Almost Any Other Bill with Deferit